Privacy policy

Spread the love

Effective Date: June 2024

What Data We Collect

At our website, we are committed to protecting your privacy. We collect certain personal and non-personal information to provide and improve our services. Types of data we collect include:

Personal Identification Information: such as your name, email address, phone number, and postal address when you voluntarily provide these.
Usage Data: information on how you access and use our website, including IP address, browser type, referral source, pages visited, and time spent on pages.
Cookies and Tracking Data: data stored on your device to enhance user experience and track website performance.

How We Use Data

We use the collected data for the following purposes:

To provide, operate, and maintain our website and services.
To improve, personalize, and expand our website features.
To communicate with you, respond to inquiries, and provide customer support.
To send you newsletters, updates, and promotional materials (only if you have opted in).
To monitor and analyze usage and trends to enhance user experience.
To detect, prevent, and address technical issues or security threats.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device by your web browser. We use cookies for purposes including:

Remembering your preferences and settings.
Understanding user behavior to improve website content and structure.
Supporting authentication and security measures.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionalities of our website.

Third-Party Links

Our website may contain links to third-party websites or services, such as our social media page on X (https://x.com/londonlife). These third parties have their own privacy policies, and we do not accept responsibility or liability for their content or practices. We encourage you to review their policies before providing any personal information.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of sensitive data during transmission using SSL/TLS protocols.
Regular security assessments and monitoring of our systems.
Access restrictions and secure authentication procedures for staff.

Despite these measures, no method of transmission or storage can be guaranteed to be 100% secure. You acknowledge this inherent risk when submitting data to us.

User Rights

You have certain rights regarding your personal data under applicable data protection laws, including but not limited to:

Access: the right to request a copy of the personal data we hold about you.
Correction: the right to rectify any inaccurate or incomplete data.
Deletion: the right to request the erasure of your personal data under certain circumstances.
Restriction: the right to restrict or object to the processing of your data.
Data Portability: the right to receive your data in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the information provided below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: help@qosuhoa.com
Phone: +44 20 7946 2187
Address: Bedford Row, Holborn, London WC1R 4EB, United Kingdom